FAQs

What Insurance do you accept?

We accept CareConnect, Medicare, Workers’ Compensation and No-Fault.

We are out of network providers for commercial insurance plans. If you don’t see your insurance carrier listed, call  (631) 847-0200 for plan information.

How do I obtain my medical records?

To request a copy of your medical records please call 631-847-0200

What do I do if I have to change or cancel my appointment?

If you’re unable to keep your appointment, please call us as far in advance as possible so we may use that time to see another patient in need of care. We make a sincere effort to adhere to our appointment schedule and appreciate your patience if we’re are late due to emergencies or hospital surgery.

What are the fees & payments I can expect?

We make every effort to decrease the cost of your medical care. Therefore, we request payment arrangements for all office services at the time they are rendered unless prior arrangements have been made. We accept cash, checks, MasterCard, Visa, American Express, and Discover for your convenience. If we are a participating provider of your insurance company, we’ll bill them. However, payment is the patient’s responsibility. We’ll help in any way we can to assist you in handling claims.

How do I get my prescriptions & renewals?

Please request all prescriptions and authorizations for renewals between 9:00am – 5:00pm, Monday to Friday, when our full records are available. Renewals requested at other times will be filled only for extreme or emergent circumstances.